Privacy Policy


The web site (the 'Site') you have entered is operated by or on behalf of LumiraDx ('LumiraDx' or 'Company'), which is the data controller of any date for purposes of the Data Protection Act 1998. LumiraDx is committed to protecting your personal privacy. This Privacy Policy outlines the type of information that is collected by LumiraDx on this Site, and how we use and protect that information. This Privacy Policy also tells you what to do if you do not want your Personal Information (defined below) collected when you visit our Site, and how you can change information you have already provided to us. This Privacy Policy applies only to this Site. For example, it does not apply to linked web sites owned or controlled by third parties.

Your Consent to this Privacy Policy Products

By using the Site, you signify that you agree with the terms of our current Privacy Policy as posted in this area of the Site. If you do not agree with any term in this Privacy Policy, please do not provide any Personal Information on this Site. If you choose not to provide Personal Information on this Site, you may not be able to do certain things, such as access particular areas of the Site, request samples, or send us e-mails.

Changes to our Privacy Policy

LumiraDx reserves the right to update, modify or remove this Privacy Policy at any time without prior notice. We will post or modify any new Privacy Policy here and we encourage you to visit this area frequently to stay informed.

Collection of Personal Information

As used in this Privacy Policy, 'Personal Information' means information which may identify you personally, such as your name, street address, telephone number, credit card information, screen name and email address. The Site you entered may collect some or all of these types of Personal Information. Please be assured that LumiraDx will not collect any Personal Information from your visits to our Site unless you provide this information voluntarily. When you provide us with Personal Information, you are authorizing us to use that information in accordance with the terms of this Privacy Policy, which includes your right to limit our use of the Personal Information as described in this Privacy Policy and to request access to the Personal Information we have collected in this Site. (See 'Who to Contact' below).

Protection of Children and Minors under Eighteen (18)

LumiraDx does not knowingly collect or use any personal information provided by children or minors under the age of eighteen (18). If you are a parent and become aware that a child or minor under the age of eighteen (18) has provided LumiraDx with Personal Information, please contact us. (See 'Who to Contact' below). IF YOU ARE A CHILD OR A MINOR UNDER THE AGE OF EIGHTEEN (18), PLEASE DO NOT PROVIDE LumiraDx WITH ANY PERSONAL INFORMATION.

Information for International Users

If you are visiting this site from a country other than the United Kingdom, please note that any Personal Information you provide may be transferred, in compliance with applicable law, abroad to a LumiraDx server housed in another country. Certain LumiraDx servers may be held outside the EEU. In using this Site and agreeing to our Privacy Policy and the Terms and Conditions of Use, you consent to such transfers of any Personal Information you provide.

How We Use Your Information

When you supply Personal Information to LumiraDx, the Company will use it for the express purpose for which it was collected (e.g., to send you a sample). It may also be used by LumiraDx (or any of its Affiliates) to send you information and/or offers about goods and/or services which the Company believes may be of interest to you, or to invite you to participate in market research. At any time, however, you may opt out of such future contact. (See 'Who to Contact' below). At times we may retain third parties to process or analyze data collected on the Site, including Personal Information. In addition, if you order a product or service from LumiraDx, the Company may share Personal Information with suppliers and other third parties to allow delivery of such product or service. These suppliers and other third parties are not authorized by LumiraDx to use your Personal Information in any other way. Please note that LumiraDx may buy, sell, merge or restructure parts of our business or assets. Personal Information may be transferred as part of such a change in LumiraDx’ business structure. Finally, please note that LumiraDx will release your Personal Information if required to do so by law, or by search warrant, subpoena or court order.

Other Information We May Collect

You may have heard of 'Cookies,' which are files or pieces of information that are stored by your browser on your computer’s hard drive. LumiraDx may use cookies to collect other information during your visit to the Site, such as the particular areas you visit and the services you utilize through the Site. For example, the Site can recognize that you have provided Personal Information to LumiraDx and refrain from requesting the same information a second time. Most browsers are initially set to accept a cookie. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. Refusal of cookies at the Site may result in an inability to visit certain areas of the Site or to receive personalized information when you visit the Site. In addition, LumiraDx is constantly trying to improve how we promote the Site. To help LumiraDx do this, the Company may measure the effectiveness of LumiraDx’ web presence by determining when you accessed the Site, and what you clicked on within the Site. Site measurement statistics may be used to personalize your web site experience, as well to evaluate- anonymously and in the aggregate- statistics about usage of the Site. Information about your computer, such as your IP address (a number assigned to your computer whenever you surf the Internet), the type of Internet browser you are using and the type of operating system you are using may also be collected and linked to your Personal Information. This is to ensure that the Site presents the best web experience for visitors, and that they are effective information resources. Some of the pages you visit may also collect information through the use of pixel tags (also called clear gifs) that may be shared with third parties that directly support LumiraDx’ promotional activities and web site development. For example, web site usage information about visitors to the Site may be shared with our third party advertising agency in order to better target Internet banner advertisements on the Site. The information collected through the use of these pixel tags is not, however, personally identifiable, although it could be linked to Personal Information.

Correction or Removal of Personal Information

LumiraDx allows reasonable access to Personal Information. Accordingly, you may request to remove or amend your Personal Information retained by LumiraDx. (See 'Who to Contact' below). LumiraDx will make efforts to accommodate your request within a reasonable timeframe. Please note that LumiraDx may not be able to fully accommodate your request to remove or amend Personal Information before another communication is sent to you. Please also note that because LumiraDx frequently backs up its data, the Company may not be able to completely remove Personal Information from all of our systems.

Security of Information

We take security very seriously and will make every effort to keep your Personal Information secure. All personally identifiable information is subject to restricted access to prevent unauthorized access, modification or misuse.

Linked Sites

While browsing this Site you may be offered automatic links to other web sites relevant to a particular aspect of this Site. This does not indicate that LumiraDx is necessarily associated with any of these other sites or their owners. You should contact those sites to access their policies regarding use of your Personal Information. Other LumiraDx sites may be governed by separate Privacy Policies. Upon your entry to another LumiraDx site, you should carefully read and review the Privacy Policy governing such site.

Who to Contact

Please write to LumiraDx at if you have any questions, comments or concerns about this Privacy Policy or to report any violations with its use.  We will respond to you within 48 hours in most cases. Also, if you don’t want to be contacted in the future by us, or if you would like to correct or update you Personal Information and have any other concerns you would like addressed please email us at Again, LumiraDx is committed to protecting your privacy in connection with our web sites.