San Diego, US
LumiraDx is a medical technology company developing, manufacturing and marketing smart connected diagnostics and diagnostic-led care solutions. Founded in 2014 by entrepreneurs with a successful track record in building and scaling medical diagnostics and health IT businesses, the company has major operations in the UK and the USA, and is supported by a global sales network, LumiraDx currently has over 700 employees worldwide. We have recently launched the innovative LumiraDx Platform, and are looking for proactive, experienced, focused and enthusiastic individuals who can make a significant contribution to the continued growth and success of our dynamic and forward-looking company. The Customer Care Lead will execute on LumiraDx’s end-users and channel partners order and shipment process to ensure customer satisfaction. The Representative will provide current and prospective end-users and channel partners with information concerning availability of products and services, pricing and delivery information. Responsible for the preparation of appropriate documentation as it applies to returned items, shipping of dangerous goods. The Representative is an individual contributor role with a high-level degree interaction with other functions within LumiraDx.
The Customer Care & Channel Management Representative is an individual contributor role with a high-level degree interaction with other functions within LumiraDx.
We are looking for a strong customer focussed person with the following attributes:
For further information and to apply for this role, please click APPLY.