LumiraDx is a medical technology company developing, manufacturing and marketing smart connected diagnostics and diagnostic-led care solutions. Founded in 2014 by entrepreneurs with a successful track record in building and scaling medical diagnostics and health IT businesses, the company has major operations in the UK and the USA, and is supported by a global sales network, LumiraDx is a high growth organisation. We have recently launched the innovative LumiraDx Platform, and are looking for proactive, experienced, focused and enthusiastic individuals who can make a significant contribution to the continued growth and success of our dynamic and forward-looking company.
Customer Services Team Leader
Bathgate, West Lothian
The main purpose of the role is to liaise between customers/affiliates and cross-functional teams to support the order to cash process; Moreover, it is integral part of the role to support the creation and development structure; also through functional leadership. You will be expected to ensure customers’ orders are fulfilled and there are no issues with order management, paperwork and communication through to final delivery.
We are looking for a highly self-motivated individual with exceptional customer service skills and high level skills in organisation along with the following experience:
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