How can we help you?

We are focused on customer experience and dedicated to getting it right every time.

LumiraDx offers high-quality customer service supporting you throughout the lifetime of your LumiraDx Platform and Diagnostic-led Care services. Our Customer Service program offers you all the support, tools and educational resources you need. To view our current product list click here

Platform Technology

International Enquiries: customerservices@lumiradx.com

Customer Services US: customerservices.us@lumiradx.com

Technical Services US: technicalservices.us@lumiradx.com

US Toll Free Phone Number: 1-888-586-4721

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